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At Blooming Flora, we strive to delight our customers every time we visit. We always aim to deliver an exceptional service, but sometimes, we may fall short of your expectations. In the rare event of this happening, we encourage your feedback.

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Your feedback is a gift to us and helps us remedy any mistakes or shortcoming as well as allowing us an opportunity to improve and deliver the best possible experience to our customers. Your testimony and opinions help us learn and improve. Things generally do go very well and we love to hear when you are pleased with the things we do. This allows us the opportunity to reward team members and to keep doing the good stuff! 

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Good and bad feedback helps us blossom! 

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We pledge to make it easy to contact us through the contact details on our website.

We pledge to always acknowledge and respond to feedback, good or bad.

We pledge to investigate any complaint fairly and swiftly. 

We pledge to remedy any shortcomings quickly and without fuss. 

We pledge to review all areas of feedback and monitor themes and trends.

We pledge to learn from any mistakes. 

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Where you have enjoyed a truly great and rewarding experience, please tell us all about. If a member of the Blooming Flora team or our representative has gone the extra mile, we will acknowledge and celebrate successes within our business. 
 
Thank you for helping us to improve the service we deliver. Customer delight is our passion!